We are hiring for B-to-B E-commerce Process.
Roles and Responsibilities:
- Be proactive & take initiatives to explore & learn about the product that we offer.
- Handle customer calls and resolve queries effectively.
- Provide clear and accurate information.
- Maintain customer satisfaction and call quality.
- Work in coordination with the team and follow guidelines
- Understand standard operation procedures and delivery services that are according to the quality standards set by the company.
Benefits:
- Fixed Shift
Shift Timing :
- 9:00 am to 6:00 pm
- 10:00 am to 7:00 pm
- 11:00 am to 8:00 pm
Experience: 6 months to 1 Year
AGE- 18 to 30
Freshers are also welcome with good communication skill of Hindi, English and Bengali.
Must have knowledge of Excel and word.
