Services
How can we help you?
Inbound Process
Your trusted partner for inbound processes. We specialize in delivering exceptional customer experiences
Outbound Process
CloudVista, your trusted partner for outbound processes that drive exceptional results
Sales Process
Need help with branding and marketing to reach out to a larger audience? We running efficient and effective sales processes for our valued clients with our expertise and advanced technology
Software Development
Our Team of developer comprises of software professional with 10+ years of experience. We have developed solutions for clients across different platforms . We provide flexible, user- friendly, cost-effective, enterprise-grade secure, and can be deployed in under sort time period to optimize your requirement.
Our Solutions : Procurement and Auctioning (DMS CLOUD): Simplify Auction Experience The forward auction mechanism involves competitive bidding from potential buyers from the initial minimum acceptable bids to the highest possible price. Unlike reverse auctions, the forward auction system involves a single seller entertaining incremental bids till no buyer is left to bid. Cloudvista’s advanced capabilities for online forward auctions are designed to help companies drive greater strategic benefits and facilitate significant cost savings.
Point Redemption Software for your customer/Dealers Loyalty Program: Seamless switch Configure your point & tiers rules, create, and manage your member rewards Personalization options White-labelled microsites to manage your points-based programs or token based single/multi choice vouchers, as per requirement Comprehensive reward catalogue Choose from express vouchers, physical gift card vouchers, travel & experience vouchers, product vouchers and more which you can customize from your front end admin panel. Different Login paned for customer , retailer and Dealers.
Ticketing Software Automate. Customize. Prioritize. Our ticketing software helps you accomplish everything you need to do to resolve the day-to-day service tickets faster than ever. CV Omni has the ability to bring context of the interactions to CV Helpdesk. So the agent can view the ticket details from the interactions with IVR or interaction with any channel. Voice Logs from CV Contact Centre also gets tagged with the relevant ticket number. With context based CV Helpdesk module, agents can provide quicker resolution and deliver better customer experience. You get the advantage of 360 degree customer experience right from the logging of ticket ,tracking till closure .
Customer Support International –Medical Billing (DME)
Our dedicated team work behalf of the provider and attend calls and email behalf of provider and support customer will all kind information. We have a team of customer support in Philippines who provides extremely effective support for our DME and medical billing customers and International operations. Having a different geographic location helps us to provide cost effective service to our client.
Clients We Worked With
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